FAQ
Q:Can we visit the factory?
A:Of course! You are welcome to visit our factory.
Our address is: No. 155, Huadu Avenue Central, Huadu District, Guangzhou City, Guangdong Province, China.
We would be happy to show you around and give you a better understanding of our manufacturing process. Please contact us in advance to schedule a visit and ensure that we can accommodate your needs
Q:What's your policy on bulk - order discounts?
A:We offer discounts on bulk orders depending on the quantity and the products ordered. Please contact us with your specific needs and we will provide you with a customized quote.
Q:Are your LED automotive lights compatible with all types of vehicles?
A:Our LED automotive lights are designed to be compatible with most types of vehicles, but it is possible that some older or specialized vehicles may require additional hardware or modifications to fit. Please contact us if you have any concerns about compatibility.
Q:What is the warranty on your LED automotive lights when purchased in bulk?
A:LED headlamps come with a 2-year warranty, BI-LEDs have a 3-year warranty, LED bulbs have a 2-year warranty, and accessories have a 1-year warranty.
Our automotive LED lights provide different range of after-sales service according to the product type. Please contact us for detailed after-sales policy information.
Q:How do I place a bulk order for LED automotive lights?
A:You can contact our sales team directly for bulk order. Please provide your company name, contact information and specific order requirements so that we can process your request in a timely manner.
Q:Can you provide customization services for LED automotive lights?
A:We have extensive experience in providing customization services, such as customizing product performance, appearance, packaging or brand. Please contact us to discuss your specific needs.
Q:What is the production cycle of the order?
A:Typically, our products have materials in stock and the production cycle falls within the range of 7-30 days. Please let us know the model and quantity of the products you wish to order, and we will provide you with an accurate delivery date as soon as possible.
Q:Why should I choose to work with you over other competitors?
A:If you are looking for stable products and reliable partners, we are undoubtedly your best choice. In the automotive lighting industry, we have been committed to providing high-quality products, which gives us the confidence to offer a two-year product warranty. We have invested a large amount of money in expensive testing equipment to control product quality and raw material procurement, ensuring that we always meet strict standards. Meanwhile, we can provide you with customized services and deliver valuable products.
Q:Why the power of two led headlight bulbs (one kit) are different?
A:That is because the electronic components has a floating range value on parameters. We have indicated the product working current with a floating range value. This is unavoidable.
Q:What is the normal operating temperature of led bulb?
A:The operating temperature is about -40° - 90°.
